Explore a range of transportation options for your spa getaway
City Center
Genting Highlands1000 ft
Airports
Sultan Abdul Aziz Shah (SZB)
44.7
mi
Kuala Lumpur International (KUL)
68.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
Parking
MYR 3 per hour
Baggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Elevator
ATM/Cash machine
Sports & Fitness
Fitness center
Bowling
Guest Parking
Electric kettle
Services
Laundry
Dining
Restaurant
Business
Business center
Meeting/ Banquet facilities
Children
Children's play area
Spa & Leisure
Casino
Karaoke
Spa & wellness center
Massage
Room features
Paid Wi-Fi in rooms
Sitting area
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
Map view
street view
Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
City landmarks
Amusement & Theme Parks
Ripley's Believe It or Not Odditorium
4900 ft
Awana Genting Highlands Golf Course
2600 ft
Garden
Talking Garden
2100 ft
Genting Highland
Chin Swee Temple
1.9
mi
Amusement & Theme Parks
Disco @ Skytropolis Funland
4900 ft
Genting Highlands Resort
20th Century Fox World
4800 ft
Genting Highlands
Music Express @ Skytropolis Funland
4900 ft
Level 4
Alive Museum Genting Highland
4900 ft
Cable Car
Awana SkyWay
1.6
mi
Gunung Ulu Kali
1.7
mi
Gunung Mengkuang
1.8
mi
Mosque
Mohamed Noah Foundation Mosque
1.9
mi
Gohtong Memorial Park
2.1
mi
69000 Genting Highlands
Journey To Enlightenment
1.9
mi
Train stations
Genting Skyway
2.3
mi
Level4 Sky Avenue
Alive Museum Genting
2.4
mi
Farm
Genting Strawberry Leisure Farms
2.6
mi
Nearby
Jalan Major Philip Lim
Genting Highlands
800 ft
Theme Park
1300 ft
Stadiums
Arena Of Stars
1400 ft
Casinos
Casino De Genting
800 ft
Level 1
The VOID
300 ft
Genting Highlands Resort
Genting Highlands Theme Park
900 ft
First World Plaza
Skytropolis Indoor Theme Park
300 ft
Level T2A
Snow World
200 ft
Shopping Area
Genting SkyAvenue
600 ft
Casinos
SkyCasino
800 ft
Genting Highlands
Taman Tema Genting
700 ft
Museums
SeniKome Peng Heng
800 ft
Restaurants
McDonald's
2600 ft
Lot F LIM1
Bar B Q Plaza
2600 ft
Sky Avenue
Paradise Dynasty
2600 ft
Lot T2-03
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
5.0
Location
8.4
Service
5.0
Dining
5.0
Guest reviews
8.2/10
based on 5 reviews
3/5
based on 3431 reviews
5.6
5.6/10 based on 5312 reviews
#15 of 24 hotels in Genting Highlands based on Tripadvisor
Lily
United Kingdom,
February
2025
5.2/10
My stay at this resort spa was quite disappointing. While the location was excellent, being close to many entertainment and dining options, the service left much to be desired. The room was outdated and lacked basic amenities, which made my experience less enjoyable. The facilities didn't meet my expectations, and there were issues with the check-in process that added to my frustration.
Rooms
5.0
The room was compact, equipped with two single beds instead of a queen, and lacked basic amenities like water, toothbrushes, and toiletries.
Service
5.0
The service was unprofessional and slow. There was confusion during the check-in process, and the staff seemed indifferent to solving issues.
Location
9.0
The hotel is situated in a prime location, very convenient for accessing entertainment options and dining at nearby venues.
Dining
Facilities
5.0
Few facilities were available, and those that existed were not well-maintained. The state of cleanliness in the common areas could use improvement.
Anne
United Kingdom,
January
2025
5.0/10
My stay at the hotel was quite mixed. The location is incredibly convenient for shopping and entertainment, but my experience with the rooms and service was disappointing. While the Wi-Fi was strong, the rooms were cramped and not very clean. The staff at the front desk seemed overwhelmed and not very helpful. Overall, it felt like the hotel didn't prioritize guest experience despite its potential.
Rooms
5.0
The rooms were quite cramped and not well maintained, lacking basic cleanliness and space to move around comfortably.
Service
5.0
The service was lacking; the staff seemed rushed and were not very attentive, which made my check-in experience frustrating.
Location
9.0
The location is ideal and very convenient for accessing shopping malls and attractions nearby.
Dining
5.0
Dining options were limited and overcrowded, making it less enjoyable to find a good meal.
Facilities
5.0
Facilities were basic, and there wasn't much to enhance my stay beyond the bare essentials.
Jackson
United Kingdom,
January
2025
6.0/10
My stay at the hotel had its ups and downs. While I appreciated the convenient check-in and the cleanliness of the room, I encountered issues with room assignments and unexpected odors. The location was great, close to many attractions, but the limited value for the price and some maintenance issues were disappointing.
Rooms
6.0
The rooms are clean, but the so-called Deluxe room felt more like a standard room. It's small, making it hard to move around, and not ideal if you have larger luggage.
Service
5.0
Service was mixed; while check-in and check-out were smooth, they seemed inflexible with room changes and charges, which was frustrating.
Location
9.0
The location is strategic and convenient, very close to dining, entertainment, and the indoor theme park, making it easy to access everything.
Dining
5.0
Dining options were limited, and we faced challenges with starting our trip on a high note due to the lack of arrangements.
Facilities
5.0
While the hotel had several amenities, some were lacking in maintenance, affecting the overall experience.
Paul
United Kingdom,
November
2024
5.0/10
I had mixed feelings about my stay at the hotel. While the location was fantastic, offering a variety of dining and entertainment options, the check-in process was a disaster, taking almost 3.5 hours. The rooms fell far short of my expectations, appearing unkempt and musty. Unfortunately, the overall service did not add to the experience, as I found the staff unhelpful and the amenities lacking. Definitely not the luxurious getaway I was hoping for.
Rooms
5.0
The room was poorly maintained with a bad odor and dirty conditions. It did not match the photographs I saw online at all.
Service
5.0
The service was very rushed and unprofessional, particularly during the self-check-in process where issues were met with indifference.
Location
9.0
The location was a major plus, close to Sky Avenue with plenty of activities and food options.
Dining
5.0
Dining was frustrating due to overcrowded areas and lack of breakfast options, which isn’t ideal for a relaxing vacation.
Facilities
5.0
Facilities were lacking, and the hotel's overall upkeep seemed ignored. It definitely needs a major upgrade.
Riley
United Kingdom,
September
2024
5.0/10
My stay at the hotel was quite disappointing overall. The room I received was small and appeared dirty, and I had to contend with a variety of issues during my visit. The location was okay, but not ideal for getting around comfortably due to the lack of proper sidewalks. On a positive note, I did appreciate the convenience of having attractions nearby, but the noise levels and overall cleanliness really impacted my experience.
Rooms
5.0
The room was small and seemed on the dirtier side, with dust in the corners. I was also faced with a less-than-pleasant view of another building.
Service
5.0
The service was efficient but not very friendly; I was frustrated that I had to queue unnecessarily due to previous miscommunication on check-in procedures.
Location
6.0
The location had some convenience with nearby attractions, but navigation was tricky and not pedestrian-friendly.
Dining
5.0
Dining options were crowded and not very enjoyable, making it tough to find a comfortable place to eat.
Facilities
5.0
The facilities were not impressive and felt outdated, lacking the modern comfort I expected from a resort.
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