Resorts World Genting - First World Hotel, Genting Highlands ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Genting Highlands, Genting Highlands, Malaysia, 69000

“The hotel's prime location allows for a quick 10-minute stroll to the indoor theme park and other exciting facilities.”view full review

Resorts World Genting - First World Hotel features 7351 rooms across three colorful towers. This 3-star Genting Highlands hotel offers easy access to the First World Plaza, SkyAvenue, and the indoor theme park.

Rooms & Amenities

Rooms range from Standard to World Club Rooms, equipped with amenities such as flat-screen TVs and mini-fridges. Bathrooms in Tower Three may have an open layout that could affect privacy.

Dining Options

Dining options include the Lobby Café, serving local favorites, and The Food Factory, offering international cuisine. A coffee shop/café is also available for lighter options.

Leisure & Entertainment

Recreational facilities feature a gym, SnowWorld, and an expansive gaming entertainment area. Guests can explore the lifestyle mall SkyAvenue for shopping and entertainment.

Services & Transportation

The hotel offers a mobile check-in via the Resorts World Genting app. The Awana or Genting cable cars provide scenic transportation from the base of the mountain.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Y5 Deluxe Double or Twin Room

Max:

2 persons

185 sq. feet

Bed options:

2 Single beds

Shower

room details

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Y5 Triple Room

Max:

3 persons

185 sq. feet

Bed options:

1 King-size bed

Shower

room details

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World Club Room

Max:

2 persons

455 sq. feet

Bed options:

2 Single beds

Shower

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Genting Highlands1000 ft

Airports

Sultan Abdul Aziz Shah (SZB) 44.7 mi

Kuala Lumpur International (KUL) 68.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Functional Shower Space

During my recent stay, I found the bathroom amenities to be functional despite some limitations. The shower and toilet were separate, which added some convenience. Although they were compact, I appreciated the clean setup. It's recommended to bring your own toiletries since only soap was provided! Overall, it was satisfactory for my needs.

Antonio123. United Kingdom, 2024-05-15Read full review on

Basic Room Setup

I enjoyed the spaciousness of my room, which was well-maintained and clean. The furniture may be a bit dated, but it felt cozy for a few days' stay. I was able to relax comfortably and appreciate the view, even though I opted for the standard room. Budget-conscious travelers would find this an acceptable option for a short getaway.

Sabrina89. Canada, 2024-07-20Read full review on

Dining Convenience

While on my visit, I discovered that there were plenty of dining options available around the hotel. Although the restaurants were often crowded, it added a lively atmosphere. I indulged in various local cuisines, and it was good to find dining choices that catered to different tastes. It's great for families or groups looking for varied meal options.

Nagi.Cuisine. Australia, 2024-06-10Read full review on

Kid-Friendly Activities

My family thoroughly enjoyed the various children's amenities offered. There were plenty of activities to keep the kids engaged, especially the indoor theme park which was only a short walk away. It was wonderful to see my children enjoying themselves while I relaxed, knowing they were safe and entertained.

CarolMoms. United States, 2024-08-25Read full review on

What’s included

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
ATM/Cash machine

Sports & Fitness

Fitness centre
Bowling

Guest Parking

Electric kettle

Services

Laundry

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities

Children

Children's play area

Spa & Leisure

Casino
Karaoke
Spa & wellness centre
Massage

Room features

Paid Wi-Fi in rooms
Sitting area

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Genting Highlands, Genting Highlands, Malaysia, 69000

Map view

Genting Highlands, Genting Highlands, Malaysia, 69000

City landmarks

Theme Park

Ripley's Believe It or Not Odditorium

4900 ft

Landmark

Awana Genting Highlands Golf Course

2600 ft

Garden

Talking Garden

2100 ft

Landmark

Chin Swee Temple

1.9 mi

Theme Park

Disco @ Skytropolis Funland

4900 ft

Landmark

20th Century Fox World

4800 ft

Landmark

Music Express @ Skytropolis Funland

4900 ft

Landmark

Alive Museum Genting Highland

4900 ft

Cable Car

Awana SkyWay

1.6 mi

Landmark

Gunung Ulu Kali

1.7 mi

Landmark

Gunung Mengkuang

1.8 mi

Mosque

Mohamed Noah Foundation Mosque

1.9 mi

Landmark

Gohtong Memorial Park

2.1 mi

Landmark

Journey To Enlightenment

1.9 mi

Train Station

Genting Skyway

2.3 mi

Landmark

Alive Museum Genting

2.4 mi

Farm

Genting Strawberry Leisure Farms

2.6 mi

Nearby

Jalan Major Philip Lim

Genting Highlands

800 ft

Theme Park

1300 ft

Stadium

Arena Of Stars

1400 ft

Casino

Casino De Genting

800 ft

Level 1

The VOID

300 ft

Genting Highlands Resort

Genting Highlands Theme Park

900 ft

First World Plaza

Skytropolis Indoor Theme Park

300 ft

Level T2A

Snow World

200 ft

Shopping Area

Genting SkyAvenue

600 ft

Casino

SkyCasino

800 ft

Genting Highlands

Taman Tema Genting

700 ft

Museum

SeniKome Peng Heng

800 ft

Restaurants

McDonald's

2600 ft

Lot F LIM1

Bar B Q Plaza

2600 ft

Sky Avenue

Paradise Dynasty

2600 ft

Lot T2-03

Reviews and Ratings <br />

Feedback from previous guests about their experience.

3/5 based on 3431 reviews

#15 of 24 hotels in Genting Highlands based on Tripadvisor

Lily

United Kingdom, February 2025

7.0/10

My stay at this resort spa was quite disappointing. While the location was excellent, being close to many entertainment and dining options, the service left much to be desired. The room was outdated and lacked basic amenities, which made my experience less enjoyable. The facilities didn't meet my expectations, and there were issues with the check-in process that added to my frustration.

Rooms

5.0

The room was compact, equipped with two single beds instead of a queen, and lacked basic amenities like water, toothbrushes, and toiletries.

Service

5.0

The service was unprofessional and slow. There was confusion during the check-in process, and the staff seemed indifferent to solving issues.

Location

9.0

The hotel is situated in a prime location, very convenient for accessing entertainment options and dining at nearby venues.

Dining

Facilities

5.0

Few facilities were available, and those that existed were not well-maintained. The state of cleanliness in the common areas could use improvement.

Anne

United Kingdom, January 2025

7.0/10

My stay at the hotel was quite mixed. The location is incredibly convenient for shopping and entertainment, but my experience with the rooms and service was disappointing. While the Wi-Fi was strong, the rooms were cramped and not very clean. The staff at the front desk seemed overwhelmed and not very helpful. Overall, it felt like the hotel didn't prioritize guest experience despite its potential.

Rooms

5.0

The rooms were quite cramped and not well maintained, lacking basic cleanliness and space to move around comfortably.

Service

5.0

The service was lacking; the staff seemed rushed and were not very attentive, which made my check-in experience frustrating.

Location

9.0

The location is ideal and very convenient for accessing shopping malls and attractions nearby.

Dining

5.0

Dining options were limited and overcrowded, making it less enjoyable to find a good meal.

Facilities

5.0

Facilities were basic, and there wasn't much to enhance my stay beyond the bare essentials.

Jackson

United Kingdom, January 2025

6.0/10

My stay at the hotel had its ups and downs. While I appreciated the convenient check-in and the cleanliness of the room, I encountered issues with room assignments and unexpected odors. The location was great, close to many attractions, but the limited value for the price and some maintenance issues were disappointing.

Rooms

6.0

The rooms are clean, but the so-called Deluxe room felt more like a standard room. It's small, making it hard to move around, and not ideal if you have larger luggage.

Service

5.0

Service was mixed; while check-in and check-out were smooth, they seemed inflexible with room changes and charges, which was frustrating.

Location

9.0

The location is strategic and convenient, very close to dining, entertainment, and the indoor theme park, making it easy to access everything.

Dining

5.0

Dining options were limited, and we faced challenges with starting our trip on a high note due to the lack of arrangements.

Facilities

5.0

While the hotel had several amenities, some were lacking in maintenance, affecting the overall experience.

Paul

United Kingdom, November 2024

7.0/10

I had mixed feelings about my stay at the hotel. While the location was fantastic, offering a variety of dining and entertainment options, the check-in process was a disaster, taking almost 3.5 hours. The rooms fell far short of my expectations, appearing unkempt and musty. Unfortunately, the overall service did not add to the experience, as I found the staff unhelpful and the amenities lacking. Definitely not the luxurious getaway I was hoping for.

Rooms

5.0

The room was poorly maintained with a bad odor and dirty conditions. It did not match the photographs I saw online at all.

Service

5.0

The service was very rushed and unprofessional, particularly during the self-check-in process where issues were met with indifference.

Location

9.0

The location was a major plus, close to Sky Avenue with plenty of activities and food options.

Dining

5.0

Dining was frustrating due to overcrowded areas and lack of breakfast options, which isn't ideal for a relaxing vacation.

Facilities

5.0

Facilities were lacking, and the hotel's overall upkeep seemed ignored. It definitely needs a major upgrade.

Riley

United Kingdom, September 2024

5.4/10

My stay at the hotel was quite disappointing overall. The room I received was small and appeared dirty, and I had to contend with a variety of issues during my visit. The location was okay, but not ideal for getting around comfortably due to the lack of proper sidewalks. On a positive note, I did appreciate the convenience of having attractions nearby, but the noise levels and overall cleanliness really impacted my experience.

Rooms

5.0

The room was small and seemed on the dirtier side, with dust in the corners. I was also faced with a less-than-pleasant view of another building.

Service

5.0

The service was efficient but not very friendly; I was frustrated that I had to queue unnecessarily due to previous miscommunication on check-in procedures.

Location

6.0

The location had some convenience with nearby attractions, but navigation was tricky and not pedestrian-friendly.

Dining

5.0

Dining options were crowded and not very enjoyable, making it tough to find a comfortable place to eat.

Facilities

5.0

The facilities were not impressive and felt outdated, lacking the modern comfort I expected from a resort.